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Consumer court discussion forum for help with filing cases in consumer court and guidance on consumer rights to Indian Consumer.





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ICICI Bank ATM Card Fraud Transactions

Hi ICICI Bank Care/Consumer Court Forum,
There were 4 transactions (ATM withdrawals) on my ICICI bank account on May 01 2013 when the card was with me. I got 4 cash withdrawal messages on my mobile in the span of 3mins that is form 3:26pm to 3:29pm, each withdrawal is of 10,000rs. I immediately called to ICICI bank customer support guy who permanently locked my ATM card, asked me to reach out to local police station along with the ATM card and raise a complaint and then raise complaint in home bank branch as well. So I did.
On 2nd May (Being May 1st a holiday), I went to my home bank branch which is ICICI Bank Infosys branch, Electronic City and raised the complaint. Bank Branch Manager took a complaint letter for me; said bank investigation team will look into this and get back to me af

2013-05-10 13:38:18
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Lava Xolo x900 defective handset

I had purchased XOLO x900 handset from ebay.in on 28th March 2013, The handset arrived at my home on 1st April 2013.
It worked fine first day with few
automatic restarts
i ignored this. On 2nd April 2013 the phone used to restart automatically after every 30-45 minutes even when phone is on standby. I called my friend on phone and the phone
restarts automatically
within the call after every 30-45 sec. I immediately informed XOLO care and they told me to submit my handset to Himalaya store SCO 1032-33, Sector 22-B, Chandigarh as that store will dispatch the handset to XOLO care in New Delhi.
I keep on calling/emailing XOLO care after 7 days that when will i receive my handset, and
after 22 days
on 24th April 2013 I got a call from XOLO representative that my handset has been repaired, is

2013-05-08 13:06:25
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Micromax mobile stops charging withing 2 months of purchase

Hi,
I have purchased
Micromax A89 Ninja mobile on 20th Feb 2013
. Within 20 days of purchase it stops charging, I have submitted my mobile to
Micromax Service Center in Ambala M/S Kapoor Mobile Repair on 23rd March 2013 with Job sheet No. N050010-0313-3230567
. He told me that the software of the mobile is corrupted and he said that he has reinstalled the software and now your mobile will work fine. Next day same problem again persist, then I have submitted my mobile to
M/S Abacus Systems Manimajra with job sheet no. N090256-0413-3309786
, they told me that there is problem in mobile charging Jack and after 1 week I got message that my mobile is repaired, they told me that they have replaced the charging jack of the mobile. Again charging problem starts after 1 day, then again I submitted

2013-05-06 07:29:56
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Cheated by Airtel Broadband representative

Dear Sir,
My name is Girish Motwani. I am currently staying at L.B.Shastri Nagar, Bangalore.
My contact number is 9902081975. My email id is
higiru5678@gmail.com
I applied for Airtel broadband connection before 1 month at airtel's website.
After 1 day, i got a call from Airtel asking for my address. I provided the same
They said their representative will call me and setup a connection.
I got a call from Mr. Sudhakar(Mob: 9663305431), who was their representative for our area.
He fixed an appointment with me on same day at my office.
He came to my office and showed me all Broadband plans.
I selected one with monthly rental of 1250 rupees.
He said if i pay him for 5 months in advance, i will get connection for 6 months and there will be no installation cost.
So i paid him 6250 rupees for 5 m

2013-05-01 11:28:04
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fraud by kaunsa.com online shopping

sir ... i ordered a micromax A110 Canvas 2 mobile of 11,000 rs. from online shopping .. Kaunsa.com & made payment through net banking on 20/03/2013 & the 7 delivery was in 7 days but i got a max mobile of 1000 rs. that too in 15 days. i returned that mobile to kaunsa.com but still i didnt receive my ordered mobile .. and the customer care executives are not responding & saying that i will receive my mobile soon..now its almost 40 days and i didn't receive my mobile yet... getting feed back from kaunsa.com customer care that i will receive my mobile soon but nothing till now ...
my Order no. is KA/89105/ZIN60Q3L .. BILLING NAME :SUDHEER YADAV
i have been chaeated..i want to fiel a case against kaunsa.com
Billing Detail/Shipping Detail:
Name:sudhir yadav
Email ID:
sudhir_lucky@yahoo.com
Phon

2013-04-30 16:24:27
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Complaint Against the Airtel Operator

Sir i am using my no.9903393059 from past 2 or 3 years.. Its registered by Imran Reza khan name.. & its belong to West-Bengal (Howrah) Circle.. As i am in roaming regrading my studies in Allahabad (UP).. I am not able to make outgoing calls form my number(9903393059) & also not able to send message or Sms.. from last 2 n half months.. The incoming phone Calls & message are working fine.. but the problem still with the outgoing Calls & messages.. I have also contacted Their Customer care helpline, they have given me the assurance to fix it within 2 or three days..But it never happen.. My card is valid till 2029.. I have lost all hopes.. as this is my number which is distributed every where.. so i request u too please look in these matter & Help me out of it..& I will be ever grateful to you

2013-04-30 15:27:40
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Amrit Dubey- A fraud Air Travel Agent in Kolkata

Hi Sir,
Sri Amrit Dubey (Cell No : 9038291482) of Kolkata, is a travel agent and in the past I have been utilizing his services for booking of my air tickets. I have been making all the payments to his a/c no
090001503508
with
ICICI
Bank, IFSC Code
ICIC0000900
in the favor of
Shankari Ghosh.
The registered address for this account no is Rani RashMoni More, Sodepur, West Bengal, Kolkata- 700110. and the registered phone no is
9874404667.
On 18
Feb, 2013, I had sent him an email (at
sdubeya@gmail.com
) asking him to book my tickets from Bangalore- Guwahati on 5
April and return tickets from Jorhat- Bangalore on 17
April, 2013.
In receipt to my email, he advised me through SMS to deposit an amount of Rs. 11200/- to the aforesaid a/c no and ensured that the tickets would be booked. As I

2013-04-25 15:18:47
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CELKON Mobile Service Center problem

Respected Sir,
I purchased a "CELKON Mobile C50 3D” mobile from our city shop "SRI GOEL MOBILE" on 29/08/2012.
Currently my mobile LCD ('Screen') is not working properly. The mobile shows data in half of screen, the display is completely vanished. So I am facing problem with mobile when operating it .The mobile is in WARRANTY PERIOD and I went to CELKON authorized service center but they are neither repairing nor changing it. They are not providing warranty period Service.When any customer purchasing then they said each and every thing in warrenty but when customer facing problem in then cusomer care said this part is not in warrenty .
I request to intermediate innovation by CELKON official to take care of this request eighter repaired it or replace it.
Manufacturer Name & address:-
CELKO

2013-04-22 07:45:26
Similar

vodafone cheated again

hi,
i have vodafone no: 8010266521
and for one month my no. is switched off and today i switched on my no. and as soon as i open rs 30 has been deducted from my account ,
vodafone cricket alerts have been activated on my no., even customer care not picking my no,this is fourth time vodafone has done that,
please resolve my problem .
sunny sharma
mobile no vodafone : 8010266521
other no: 9412213302

2013-04-21 12:42:34
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Cheated by Airtel !!!

My Airtel No - 9993338792Dear Airtel,[Sorry For My Bad English] Today I have Activated Airtel 102 Rs/300MB data/30days 3G plan on My No.[9993338792] but i am not getting 3G speed, and also worst browsing speed,only getting 10 kbps DL speed,plz FIX this issue ASAP otherwise i am planing to port my sim bCoz airtel Cheat me too much time....

2013-04-19 15:32:32
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complaint against roozgaar.com

Dear,
I am from Saharanpur (U.P.) and I was working in Infosys Chennai as a systems engineer. On 1st Feb 2013 I resigned from the company because of personal reason and location problem. I am searching job in north India only. I got a call from roozgaar.com. The person who call me is Ashish and ask to make payment of Rs. 730.34 on 14th feb 2013 and made the payment through online. After that they ask to make the payment of Rs. 2471 and I made the same. On that day only (14th feb 2013) Mike called me to make the payment of approx. Rs. 5000 and gave me the commitment to provide the job with good package in MNC and also told that If I got the job they will refund me Rs. 5000 and if I didnt get the job in 2 months they will refund all the money and told that this is the last payment. They aske

2013-04-19 13:39:49
Similar

Xolo care is not returning my handset after so many emails and calls

Hi ,
I bought xolo x900 few months back. from the last two months my handset is in xolo care. Whenever i call to their customer care they says that your handset will be dispatched to you within 24 hours. From the last 12 days i am hearing the same from them. Please let me know what should i do.
My case id at xolo care is 310000025963 .
My email is
rajat_btech@yahoo.com
Thanks
Rajat

2013-04-19 07:45:08
Similar

AIRCEL 3G auto-renewal complaint

For my number 8892344379, on 15/3 I did an activation of Rs. 198 3G pack and got confirmation SMS:
Thank you for subscribing to KTKPI198.
You will be auto-renewed at the end of the validity
. Please dial *122*3000# if you do not want your Pocket Internet service to be renewed..
From 15/4 onwards, the auto-renewal has
not
happened and I was charged a huge sum for 3G usage. I was not even notified that the renewal did not happen.
I called up customer care and they are telling
auto
-renewal does not happen
auto
matically. What an excuse!
I told them about the confirmation SMS and they won't even acknowledge it. I opened an SR. I did not get any call from their rep and the SR has been closed.
Since the SMS confirms auto-renewal will happen, I want the amount refunded to my account.

2013-04-19 04:28:59
Similar

MTNL Broadband connection MTNL Broadband connection

Sir,
My Telephone No is 011-22456121, and I was using the internet connection Combo unlimited Rs 599/-.In the month of January 2013, The internet connection was not working due to Line problem for the whole month 1-01-2013 to 27-01-2013 from MTNL side and i have complaint this to the customer care so many time. But still not resolve my problem that time. and They people charge Rs 1012/- for using internet connection for the month of January 2013 which was not in use. Than I have disconnect my internet connection on 28-jan-2013 by submit the application to the SDO. But they people still charged the internet charges in the month of Febraury'2013 Rs.832/- as a internet connection usage. How could they charged for internet connection which is
already disconnected. I was forcefully submitted al

2013-04-11 16:47:09
Similar

BSNL Broadband Issue, Low Speed

Hello everyone,
I have been using BSNL broadband (plan 625 UL) and I'm getting really really low speeds. According to what BSNL promised, I should be getting at least 30 KBPS download speed after 6 GB, but I'm only getting something like 2-3 KBPS. You can imagine the speed when I say this forum takes more than one minute to load up. I can't use normal services like Facebook or Twitter since the Internet is ungodly slow. There is no connection problems on my end and there's no external devices or neighbors using my connection. I'm very much fed up with this speed issue and I should get AT LEAST the minimum speed. 2-3 KBPS is not acceptable... at all. Even my GPRS behaves better than that.
Am I paying 625 per month to get 2 KBPS and wait forever for sites to load up? No, I'm paying to get a

2013-04-11 07:09:32
Similar

Lava W150 : bad customer support

I bought a Lava W150 from Flipkart in the 1st week of March. I wanted to use it with my BSNL EVDO dongle. I called the Lava Customer support to confirm whether it (Prithvi UE100) is compatible with Lava W150. And I was assured that it'll work before I made the purchase. To my dismay it didn't work. Plus I tried to use a ZTE 8700 EVDO dongle with it, which also didn't work.
So I called customer support again. They asked me to head to the nearest service center which I did; RJ Mobiles, Karamana, Trivandrum. After more than a week of "servicing" the device, they told me they changed some "board" and that its working fine. I checked right there at the service center and it still wasn't working.
The service center people asked me to check back with customer support. I sent an email explaining t

2013-04-11 06:41:28
Similar

Reliance Communication Generating Bill after termination

Hi,
I got this unexpected notice on 22 March 2013 from Reliance Communication (" PRE- LITIGATION DISPUTE BETWEEN RELIANCE COMMUNICATIONS AND YOURSELF. WITH RESPECT TO NON-PAYMENT OF SERVICE CHARGES DUE.").
UserID: 336899991060
Name: Ankit Pandey
Contact Number: 9999074698
I took the net connection on 17-july-2012.So the bill are as follows.
Duration Amout Status
17-July-2012 To 26-August-2012 2157 Paid
27-August-2012 To 26-September-2012 1122 Paid on 3-September-2012
Now I Request reliance to terminate my connection.So they sent an email from
RCOMBB.ServiceTermination@relianceada.co m
on 30 September that rental of service will be stopped from 21-Sep-2012(I already paid till 26-sep).
Now ,they again generated bill on 26 September for the duration from 26 September 2012 to 26 October 2012. S

2013-04-08 14:54:08
Similar

Bad practice by Tata photon to retain the customer

Hi ,
Tata photon no 9216619372
ac no 981644046
I was using Tata photon from last 1 year and it was working fine in Panchkula Harayan.
its services became very poor when we shifted to Zirakpur Punjab.
I then called Tata customer care to disconnect my Tata Photon with immediate effect but their customer care office was keep on ignoring my disconnection request.after 10 mints , I was able to make them understand that I don't need this service as your services very very poor so they took disconnection request.
after 2-3 days 8 got call from Tata photon retention team and they told that they will fix this network problem and assured me that their engineer will visit my premises but all in vain.I keep on receiving mail that Tata people are calling me vide complaint no 355464747 but it was not th

2013-04-08 10:13:46
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Reliance Broadband connection refund and Mis-use of Pencard and Voterid card document

This is Atul Mohan; I have purchased Reliance broadband connection from Reliance representative on dated 24-Feb-2012 and from that day I am struggling to get refund due to no coverage of reliance broadband in FEB/March’12 Month moreover company has issued connection to another person name on my document and cheque.
From 01-Feb-2012 to 24-Feb-2012: I was receiving calls from Reliance Company to offer broadband connection at residence.
24-Feb-2012 – Finally I issued an Hsbc Account cheque-334941 to Mr. Ankush Sapra (Reliance company representative) mobile number-8802670753) as a reliance broadband connection installation/connection fee.
20-Mar-2012 – Till 20th march I tried my level best to take back my cheque and document back from Reliance Rep being no connection availability in our area.

2013-03-26 09:07:33
Similar

Problem in newly purchased XOLO A1000 handset

Hi,
I have recently bought a new Xolo A1000 handset on the 20th March 2013.
But from the very 3rd day I experience the problem of touch not functioning on the keyboard as its a complete touch phone.
I could contact the customer service of Xolo, but instead resolving the issue by replacing or getting it done immediately they have asked me to dispatch the phone via courier (Handset arranged by Xolo) to their service center which would be returned in another 7-10 days after repairs. I dont even have a spare phone to use till the time My phone would get repaired, but there's no one from Xolo to take care of this.
I would request someone to help me on this and if possible get me a replacement of the same as its just a 5 day old phone.
Would await revert from the concerned at the earliest.
regar

2013-03-25 16:33:55
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